Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request your information.

If you contact us directly, we may receive information such as your name, email address, phone number, message contents, attachments you send, and any other information you choose to provide. When you register for an account or request services, we may ask for contact information such as name, company name, address, email address, and telephone number for verification purposes. Certain services may require payment or banking details where needed to complete the requested service.

Certain aspects of how you use our website may also be collected automatically through cookies, log files, and your IP server information.

How We Use Your Information

We use the information we collect in various ways, including to:

• Improve, personalize, and expand our website features and services based on user patterns and experience.
• Use cookie-related information for analytics, storage, and performance review. You can opt out by disabling cookies in your browser settings.
• Communicate with you directly or through service partners for customer service, updates, and information related to the website or services you requested.
• Send marketing and promotional emails where permitted. You may opt out of promotional emails at any time.
• Protect data through security measures designed to reduce unauthorized access, misuse, or malicious activity.

We do not sell your personal information. We may share information where required for legal matters, fraud prevention, payment support, or service fulfillment.

Log Files

E-Commerce Agency follows a standard procedure of using log files. These files log visitors when they visit websites. Hosting companies commonly do this as part of hosting analytics.

Information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to personally identifiable information. The purpose of this information is analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like many websites, E-Commerce Agencyuses cookies. Cookies may store information including visitors' preferences and the pages on the website that a visitor accessed or visited. This information is used to optimize the user experience by customizing web page content based on browser type and/or other information.

Google DoubleClick DART Cookie

Google may be a third-party vendor on our site and may use cookies, known as DART cookies, to serve ads to visitors based on their visit to our website and other sites on the internet. Visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy.

Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or web beacons in advertisements and links that appear on our site. These technologies are sent directly to users' browsers and may automatically receive your IP address. They are used to measure advertising effectiveness and/or personalize advertising content that you see on websites you visit.

E-Commerce Agency has no access to or control over cookies used by third-party advertisers.

Third-Party Privacy Policies

E-Commerce Agency's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and instructions for opting out of certain options.

You can choose to disable cookies through your browser options. Detailed information about cookie management for specific browsers can be found on those browsers' respective websites.

We do not sell, rent, trade, or share collected user data with third parties for marketing, advertising, or commercial purposes.

Refund Policy

E-Commerce Agency's are committed to customer satisfaction. If you are not satisfied with our services, you may request a refund within 30 calendar days from the date of purchase. Refund requests must be submitted in writing and will be reviewed based on the status of the project, services rendered, and any deliverables already provided.

CCPA Privacy Rights

Under the CCPA, where applicable, consumers may have the right to request that a business disclose the categories and specific pieces of personal data collected about them, request deletion of personal data collected about them, and request that a business that sells personal data not sell that personal data.

If you make a request, we have one month to respond. To exercise these rights, please contact us at info@ecomscalingagency.com.

GDPR Data Protection Rights

We would like you to be fully aware of your data protection rights. Every user is entitled to the following, where applicable:

• The right to access - You have the right to request copies of your data. We may charge a small fee for this service.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate and complete information you believe is incomplete.
• The right to deletion - You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond. To exercise these rights, please contact us at info@ecomscalingagency.com.

Children's Information

Protecting children while they use the internet is another priority. We encourage parents and guardians to observe, participate in, monitor, and guide online activity.

E-Commerce Agency does not knowingly collect personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove such information from our records.

Contact

If you have questions about this Privacy Policy or would like to exercise a data rights request, contact E-Commerce Agency using the details below:

• Email: info@ecomscalingagency.com
• Phone: (281) 612-9551
• Address: 3127 E HEATHEROCK CIR SUGAR LAND, TX 77479-1907